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Capacity Middle East 2026

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Spotlight on messaging leaders and disruptors 

11 Feb 2026
Capacity Stage
Capacity Middle East
We are seeing a growth in conversational marketing and business messaging across the Middle East. While WhatsApp remains dominant, the majority of companies using multichannel messaging include SMS as one of their channels, showing SMS remains a critical tool. 
  • How is RCS adoption enhancing messaging and challenging the dominance of OTT services?
  • How will agentic AI disrupt traditional business messaging?
  • How are messaging aggregators adapting to these emerging trends?
Chairperson
James Williams, Founder - Mr Connectivity
Speakers
Muhammad Jibran Mehmood, Head of Enterprise & Messaging Business - Acmetel USA LLC
Deshbandhu Bansal, Chief Operating Officer - RevTech - Comviva
Gabriel Salvate, Head of Customer Solutions & Pre-Sales, EMEA - PROXIMUS GLOBAL
Pablo Mlikota, Senior Vice President, International - E&
Anurag Aggarwal, Chief Business Officer - LMS
Chiara Ferraro, Director of SMS Sales & Strategic Partnerships - IDT GLOBAL
View all Capacity Middle East 2026