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Capacity Middle East 2026

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Spotlight on messaging leaders and disruptors  

11 Feb 2026
Flagship Stage
Capacity Middle East

We are seeing a growth in conversational marketing and business messaging across the Middle East. While WhatsApp remains dominant, the majority of companies using multichannel messaging include SMS as one of their channels, showing SMS remains a critical tool.  

  • How is RCS adoption enhancing messaging and challenging the dominance of OTT services? 

  • How will agentic AI disrupt traditional business messaging? 

  • How are messaging aggregators adapting to these emerging trends? 

 

Speakers
Muhammad Jibran Mehmood, Head of Enterprise & Messaging Business - ACMETEL
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