Exploring the future of voice across the Middle East

11 Feb 2026
Capacity Stage
Capacity Middle East
While many have proclaimed the death of voice for years, it remains a significant share of operator revenues. With new use cases driven by AI emerging, including customer service agents and voice recognition, voice will continue to be a crucial channel of communication and revenue for operators.
  • How are managed services improving customer experience and unlocking new revenue for operators?
  • How can operators capitalise on increasing traffic from AI use cases?
  • What impact will VOIP restrictions have on the adoption of emerging use cases?
Chairperson
Florence  Sébastien
Florence Sébastien, MD - FSE CONSULTING
Speakers
Zaher Chami
Zaher Chami, Senior Sales Director - Orange Wholesale & International
Mohammad Alwhaidi
Mohammad Alwhaidi, Business Development Director, MENA - LANCK TELECOM
Edwin van Ierland
Edwin van Ierland, COO - IBASIS
Harun Hasić
Harun Hasić, Product Director - ZIRA GROUP