How can AI drive the digital transformation of connectivity providers?

While the main emphasis for digital infrastructure operators has been on meeting the demand for AI, it also provides the tools to digitise and transform customer experience within connectivity providers rapidly. 

• How can AI and automation streamline internal operations to increase agility and margins? 
• How are operators using AI to increase revenue through improved customer experience and retention? 
• What skills do teams need to capitalise on the potential of AI?